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Checkout Settings

The Checkout section controls how customers authenticate, provide information, and complete their purchases. Proper checkout configuration helps reduce friction, improve conversions, and ensure accurate order processing.

Customer Account Settings

These settings define how customers log in and identify themselves during checkout.

Available options

  • Show login link in storefront and checkout
    Allows customers to log in from the store and checkout pages.
  • Require all customers to log in before checkout
    Forces account login before placing an order.
  • Login and sign up with mobile number
    Enables mobile-based authentication for faster checkout.

Best practice

  • Use mobile login for markets where OTP-based authentication is common.
  • Require login only if customer accounts are essential to your workflow.

Order Processing

Controls validation and fulfillment behavior during and after checkout.

While the customer is checking out

  • Billing address required
    Ensures billing information is collected for every order.
  • Use shipping address as billing address by default
    Reduces customer effort while allowing edits.
  • Require a confirmation step
    Customers must review order details before placing the order.

After an order has been paid

Choose how orders are fulfilled once payment is successful:

  • Automatically fulfill the order’s line items
  • Automatically fulfill only gift cards
  • Don’t fulfill any line items automatically (manual fulfillment)

Order updates via SMS

  • Enable Send order updates over SMS to notify customers about order status changes.

Customer Information

Define which customer details are collected during checkout.

Configurable fields

  • Company
  • Don’t include (recommended)
  • Optional
  • Required
  • Tax
  • Don’t include (recommended)
  • Optional
  • Required
  • Apartment, suite, etc.
  • Don’t include (recommended)
  • Optional
  • Required

Best practice

Only require information that is necessary to avoid checkout drop-offs.

Control how customers subscribe to marketing communications.

Options

  • Subscribe customers by default
  • Email marketing
  • SMS marketing
  • Preselect marketing options

Always follow regional consent and data protection laws when enabling marketing subscriptions.

Abandoned Checkout Emails

Recover lost sales by reminding customers who didn’t complete checkout.

Configuration options

  • Send abandoned checkout emails automatically
  • Send to
  • Anyone who abandons checkout
  • Email subscribers who abandon checkout
  • Send after
  • 1 hour
  • 6 hours
  • 10 hours
  • 12 hours
  • 24 hours

Best practice

6–12 hours is typically optimal for abandoned checkout reminders.

Order Status Page

Customize the order status page after checkout.

Additional scripts

  • Add tracking scripts (analytics, ads, conversion tracking)
  • Insert custom HTML or JavaScript for post-purchase actions

Common use cases: - Conversion tracking - Analytics events - Custom confirmation messages

Saving Changes

  • Click Save to apply your checkout settings
  • Click Cancel to discard changes

Changes take effect immediately on your storefront.

Summary

The Checkout settings allow you to:

  • Control authentication and customer flow
  • Ensure accurate order data collection
  • Automate or manually manage fulfillment
  • Improve recovery of abandoned checkouts
  • Customize post-purchase tracking

A well-optimized checkout improves trust, speed, and conversion rates.