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Maintenance Mode

Maintenance Mode helps you temporarily pause customer access while you update your store.

This is useful when you are:

  • updating theme or layout
  • fixing checkout/payment settings
  • doing bulk product edits
  • testing major changes before launch

What customers see

When Maintenance Mode is enabled, visitors will see:

  • a maintenance message (you can customize it)
  • your store will be unavailable for checkout

What you can still do

Even in maintenance mode, you can:

  • access the seller dashboard
  • edit products and pages
  • configure payments/shipping/taxes
  • test internally (depending on configuration)

When to use it

Use Maintenance Mode when:

  • you’re not ready to accept orders
  • you are migrating from another platform
  • you’re doing risky changes to checkout

Avoid enabling it when:

  • you have running ads or campaigns driving traffic
  • you are expecting high order volume

Before turning it off

  • Place a test order
  • Confirm payment methods work
  • Confirm shipping rates are correct
  • Ensure legal pages are published

Once everything looks good, disable Maintenance Mode to reopen your store.