Warehouses¶

Warehouses define where your inventory is stored and fulfilled from.
They play a critical role in order routing, shipping calculations, inventory availability, and fulfillment priority.

Overview¶

From the Warehouses section, you can:

Create and manage warehouse locations
Set a default warehouse for fulfillment
Control which warehouse receives new orders first
Optimize shipping and inventory handling for multiple locations

A store can have one or multiple warehouses depending on operational needs.

Warehouse List¶

Each warehouse includes:

Warehouse name
Contact phone number
Location details
Default status (if applicable)

The Default badge indicates the primary warehouse used when no other warehouse is explicitly assigned.

Use Edit to update warehouse details.

Default Warehouse¶

The default warehouse is used by Shoptsy when:

No specific warehouse is assigned to a product
Order routing rules do not override warehouse selection

How it works¶

Only one warehouse can be set as default
New stores typically start with a single default warehouse
You can change the default warehouse at any time

Click Change default warehouse to update this setting.

Warehouse Priority¶

Warehouse priority determines which warehouse is assigned new orders first.

This is useful when:

You operate multiple warehouses
Inventory exists in more than one location
You want to control fulfillment order (e.g. nearest warehouse, fastest dispatch)

Priority behavior¶

Orders are assigned based on priority order
If stock is unavailable in the first warehouse, the next one is considered
Priority rules help reduce shipping time and costs

Click View or edit warehouse priority to manage the order sequence.

Best Practices¶

Always set a default warehouse
Use warehouse priority when operating multiple locations
Keep warehouse addresses accurate for correct shipping rates
Review warehouse settings when expanding to new regions
Align warehouses with shipping carriers and markets

Common Issues & Fixes¶

Orders not assigned correctly - Check default warehouse configuration - Review warehouse priority order

Inventory showing unavailable - Ensure products are stocked in the correct warehouse - Verify warehouse-product assignments

Incorrect shipping rates - Confirm warehouse address and region - Ensure shipping zones match warehouse location

Shipping & Delivery – Shipping rates and fulfillment rules
Taxes & Duties – Tax calculation based on warehouse location
Markets – Region-based selling configuration
Logistics Carriers – Shipping partner integration

Next Steps¶

Configure Shipping & Delivery
Set up Logistics Carriers
Assign products to appropriate warehouses

Proper warehouse configuration ensures faster fulfillment, accurate inventory, and a smoother checkout experience.