Payments¶
The Payments section allows you to configure how customers pay for orders in your store. You can connect online payment providers or enable manual payment methods based on your business needs and region.
Payment Providers¶
Payment providers allow you to accept online payments through third-party gateways.
What are payment providers¶
- External payment gateways (cards, UPI, wallets, net banking, etc.)
- Transaction fees and settlement timelines are defined by the provider
- Payments are processed automatically at checkout
What you can do¶
- Add a new payment provider
- Configure provider credentials (API keys, secrets, webhooks)
- Enable or disable providers anytime
How to add a payment provider¶
- Go to Settings → Payments
- Under Payment providers, click Add payment provider
- Select your preferred gateway
- Complete the configuration
- Save and activate
Once enabled, customers can pay online during checkout without manual approval.
Manual Payment Methods¶
Manual payment methods are payments that happen outside the online checkout flow. Orders placed using these methods require manual confirmation before fulfillment.
Supported manual methods¶
- Bank Transfer
- Cash on Delivery (COD)
How manual payments work¶
- Customer places an order using a manual payment method
- Order is created in a pending / payment review state
- Store staff verifies payment or confirms COD
- Order is manually approved before fulfillment
Bank Transfer¶
Accept payments directly into your bank account.
What you can configure¶
- Bank account details shown to customers
- Country-specific bank accounts (e.g. India, Israel)
- Activation status per region
Use cases¶
- B2B orders
- High-value transactions
- Markets where online payments are limited
Cash on Delivery (COD)¶
Allow customers to pay in cash when the order is delivered.
What you can configure¶
- Enable or disable COD
- Set COD availability per region or market
- Apply COD-specific rules (if supported)
Important notes¶
- COD orders require manual or logistics confirmation
- Higher return and RTO risk compared to prepaid orders
- Recommended to use with verification checks
Managing Payment Methods¶
For each payment method, you can:
- Activate / Deactivate at any time
- Manage settings individually
- Control availability per market or country (if enabled)
Changes take effect immediately at checkout.
Best Practices¶
- Enable at least one online payment provider for smoother checkout
- Use COD selectively to reduce failed deliveries
- Keep bank details accurate and up to date
- Test checkout after enabling or modifying payment methods
Security & Compliance¶
- Online payments are processed securely by third-party gateways
- Sensitive payment data is never stored on Shoptsy servers
- Manual payments rely on internal order verification controls
Summary¶
The Payments system lets you:
- Offer flexible payment options to customers
- Support both prepaid and postpaid orders
- Manage payment methods per region and business model
- Control fulfillment flow based on payment confirmation
Configure payments carefully to balance convenience, security, and operational efficiency.