Order Lifecycle¶
The order lifecycle describes the journey of an order from creation to completion.
Understanding this flow helps you manage orders efficiently and avoid mistakes during fulfillment.
Typical order flow¶
Order placed¶
- Customer completes checkout
- Payment is authorized or marked as pending (depending on method)
Order confirmed¶
- Order appears in the seller dashboard
- Inventory is reserved or deducted (based on settings)
Order processing¶
- You prepare items for shipping
- Packing and labeling happens here
Order fulfilled¶
- Shipment is created
- Tracking details are generated
Order delivered¶
- Customer receives the order
- Order is marked as completed
Post-order actions (optional)¶
- Returns
- Refunds
- Exchanges
Why lifecycle matters¶
- Ensures consistent handling of orders
- Helps support teams troubleshoot issues
- Keeps customers informed at each stage