Skip to content

Store Details

Store Details define the identity and basic information of your Shoptsy store.
These details are used across your storefront, checkout, invoices, notifications, and system communications.

Overview

From the Store Details section, you can manage:

  • Store name and branding information
  • Business contact details
  • Store address and location
  • Default language and region settings
  • Information used for invoices, emails, and compliance

Accurate store details help ensure trust, legal clarity, and smooth operations.

Store Information

Store Name

The store name represents your brand across:

  • Storefront pages
  • Checkout
  • Emails and notifications
  • Admin dashboard references

Choose a clear, recognizable name that matches your business identity.

Store Contact Details

Contact details are used for:

  • Customer communication
  • Order-related notifications
  • Legal and compliance references

This typically includes:

  • Business email address
  • Phone number (if provided)

Ensure these details are always up to date.

Business Address

Your store address is used for:

  • Invoices and receipts
  • Tax calculations (where applicable)
  • Shipping and warehouse references
  • Compliance requirements

Make sure the address reflects your actual business location.

Store Locale & Defaults

Default Language

The default language determines:

  • Storefront language for new visitors
  • Admin-generated communications
  • Fallback language if no localization applies

Additional languages can be managed separately under Languages.

Store Region

The store region influences:

  • Default currency
  • Date and number formats
  • Tax and pricing behavior

This setting should align with your primary market.

Branding Usage

Store details may appear in:

  • Invoice headers
  • Order confirmation emails
  • Customer notifications
  • Legal and policy pages

Consistent branding improves recognition and trust.

Best Practices

  • Keep store name consistent with your domain and branding
  • Use a valid business email for customer trust
  • Ensure address details are accurate for tax and shipping purposes
  • Review store details before going live
  • Update details whenever your business information changes

Common Issues & Fixes

Incorrect information on invoices - Review store name and address - Ensure changes are saved properly

Wrong language showing by default - Check default language setting - Review market and language routing

Customer emails showing outdated details - Update contact information in Store Details - Re-test notification emails

  • Markets – Region-based selling configuration
  • Domains – Custom domain branding
  • Languages – Multi-language storefront support
  • Taxes & Duties – Tax calculation using store address
  • Receipt – Invoice and order document formatting

Next Steps

  • Configure Domains for branded access
  • Set up Markets and currencies
  • Review Checkout and Receipt settings

Your store details form the foundation of your Shoptsy store’s identity.

Store Details – Currency, Standards & Compliance

This section controls how prices, weights, time, and compliance details are handled across your Shoptsy store.
These settings directly affect product pricing, checkout calculations, shipping logic, and tax compliance.

Store Currency

Store currency defines the primary currency in which your products are sold.

Currency

  • This is the default currency for product prices
  • Used across storefront, checkout, invoices, and reports
  • Cannot be changed frequently once orders exist

Example: - Indian Rupee (INR)

Choose the currency carefully before going live.

Currency Formatting

Currency formatting controls how prices appear visually to customers.

Currency Locale

The locale determines:

  • Number formatting
  • Decimal and thousand separators
  • Currency symbol placement

Example:

This follows Indian number formatting standards.

Internationalization

When enabled:

  • Currency formatting adapts correctly to locale rules
  • Large numbers are displayed in region-appropriate formats
  • Improves readability and trust for local customers

Display Format

Defines how prices are shown across the store.

Example format:

This format applies consistently to:

  • Product prices
  • Cart totals
  • Checkout summaries
  • Order invoices

Standards & Formats

Standards and formats define how Shoptsy calculates time, weight, and measurements.

Time Zone

Time zone is used for:

  • Order timestamps
  • Delivery estimates
  • Reports and analytics
  • Scheduled operations

Example:

Always match this with your business location.

Unit System

Defines measurement units across the store.

Supported systems: - Metric system - Imperial system (if available)

Default Weight Unit

Used for:

  • Product weights
  • Shipping rate calculations
  • Logistics integrations

Example:

Ensure this aligns with your shipping partners.

GST Verification

GST verification is required for tax-compliant selling in India.

When configured:

  • GST details are used for invoices
  • Taxes are calculated correctly at checkout
  • Enables compliant order documentation

This section is especially important for:

  • Indian sellers
  • B2B transactions
  • GST-enabled tax invoices

Best Practices

  • Set currency before adding products
  • Match locale with your primary market
  • Ensure time zone reflects your operations
  • Use metric units if shipping within India
  • Complete GST verification before going live

Common Issues & Fixes

Incorrect price formatting - Check currency locale - Verify internationalization is enabled

Wrong delivery times shown - Confirm time zone setting - Review shipping and processing times

Shipping weight miscalculations - Verify default weight unit - Ensure product weights use the same unit system

GST not applied - Complete GST verification - Review tax settings under Taxes & Duties

  • Markets – Multi-currency and regional selling
  • Taxes & Duties – Tax calculation rules
  • Shipping & Delivery – Weight-based shipping rates
  • Receipt – Invoice and tax display formatting

Next Steps

  • Review Markets for multi-currency selling
  • Configure Taxes & Duties
  • Verify Shipping & Delivery calculations
  • Test checkout with real price scenarios

Correct currency and standards ensure accurate pricing, compliant taxes, and smooth fulfillment.