Orders & Fulfillment

Orders and fulfillment are the operational core of your store. This section explains how orders flow through Shoptsy — from the moment a customer places an order to delivery, returns, and refunds.

You’ll learn how to:

• Understand the order lifecycle
• Manage order statuses
• Fulfill and ship orders
• Handle partial shipments
• Process cancellations, returns, and refunds
• Communicate with customers through notifications

If you’re new, start with Order Lifecycle to understand how everything connects.