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Domains & URLs

Shoptsy supports different ways to access your storefront depending on your plan and setup.

Default store URL

When you create a store, Shoptsy provides a default store URL (for example):

  • yourstore.shoptsy.in
  • yourstore.shoptsy.eu

This is the fastest way to go live.

You can connect a custom domain like: - www.yourbrand.com - shop.yourbrand.com

This improves trust and brand recall.

What you need before connecting a domain

  • Access to your domain DNS provider (GoDaddy, Namecheap, Cloudflare, etc.)
  • Ability to add DNS records (A / CNAME)

Common DNS setups

Option A: www subdomain (most common)

You point www.yourbrand.com to Shoptsy using a CNAME record.

Option B: Root domain (apex) like yourbrand.com

Some DNS providers require special handling for root domains (ALIAS/ANAME/flattening).

Tip: If your DNS provider supports it, root domain mapping is clean. Otherwise, use www and redirect root → www.

URL structure (language / market routes)

If your store supports multiple markets or languages, Shoptsy may generate routes like:

  • /shop/ (primary market)
  • /cs-cz/shop/ (localized market/language)

This keeps the same domain while supporting multi-region storefronts.

After connecting your domain

Verify:

  • Home page loads
  • Product pages load
  • Cart and checkout work correctly
  • SSL is active (HTTPS)

If the domain is newly updated, DNS propagation may take some time depending on your provider.